![]() ![]() (For an overview of the minor differences between accessing AOL via the Web rather than through PC-based software, see /y8vphsyl). The most practical solution is to use one of the AOL websites via a web browser. As a result, you no longer have a working “default mail client,” and that generated the warnings you received. The changes are occurring because AOL was acquired by telephone company Verizon, which is combining AOL’s mail system with that of Yahoo, another acquisition.Īs part of the change, previous AOL PC software has lost its ability to send or receive new e-mails, although it can continue to access old e-mails if they are stored on your PC (see /y7ka33ox). They could either pay $5 a month to use new PC-based software called AOL Desktop Gold or use the free AOL websites ( or aol.com). ![]() You received the warning messages because the old AOL software installed on your two PCs can no longer send or receive e-mails.Įarlier this year, AOL said it was discontinuing its older PC-based software and giving users a choice of how to keep using its service. What can I do?Ī: The updates aren’t the problem. ![]() Q: When I try to use the AOL software on my two Windows PCs, I get pop-up messages that say: “Either there is no default mail client or the current mail client cannot fulfill the messaging request.” Because this never happened before, I assume it’s caused by recent updates to either Windows or my Norton security software.
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